Nov 3, 2022 by Kelsey Banerjee
A short payment is a partial invoice payment, and it can be caused for various reasons. Most commonly, a short pay occurs when a customer is stalling or if they are dissatisfied with the goods or services performed. For the AR team, handling a partial payment can often be challenging. You can't close an invoice because the total hasn't been paid. At the same time, your team will need to continue to follow up with the customer to collect.
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