COMPANY SNAPSHOT

INDUSTRY

Industrial Distribution

Headquarters

New Jersey

Business

Rubber gaskets and
sealing products

Years in business

50+

ERP

NetSuite

2,000–3,000 

Invoices processed per month

~60%

Reduction in month-end reconciliation work

20–30

Hours of manual AR work avoided each week

1 AR

Hire avoided

$24K

Savings annually compared to prior AR vendor

Talk to an Expert

The challenge

High volume invoicing made AR too expensive and too manual

"I've been AI-focused, automate first, and then hire. 
Let's see if we can solve this problem."

Darren DeRosa, CEO, Sterling Seal

Sterling Seal originally used VersaPay for payment processing, automated follow-ups, and dunning. It helped the company move away from more manual collections work, but the economics changed as the business grew. When Sterling Seal merged its Amazon e-commerce business into the same workflow, invoice volume jumped from roughly 800 invoices per month to 2,000 to 3,000 invoices per month. That growth triggered a significant price increase.

The monthly fee rose to roughly $3,000 to $4,000, on top of the annual fee and credit card fees. For a business processing a high volume of small-dollar e-commerce orders, the model became too expensive.

Key challenges:

High invoice volume pushed prior vendor costs up
Manual AR work was creating pressure to hire
Credit card deposits still required manual reconciliation
Monthly reconciliation took too much time
Sterling Seal needed a NetSuite-compatible payment processor and AR collections solution

The solution

Payment reconciliation automation inside Sterling Seal's NetSuite workflow

Sterling Seal chose Paystand because it fit the company's NetSuite environment and helped automate the work that was creating the most strain: payment processing, reconciliation, and AR follow-up. The biggest difference was automatic reconciliation.
"The main functionality difference was you guys auto-reconcile the credit card payments, the deposits. 
That's a huge help."

Darren DeRosa, CEO, Sterling Seal

Paystand helped Sterling Seal move away from manually matching card deposits and clearing reconciliation work at month-end. Instead of hiring another AR resource, Sterling Seal used Paystand to absorb more of the operational workload.

Solution:

Automatic credit card payment reconciliation
ACH reconciliation support
Automated customer follow-up and statement reminders
NetSuite-compatible payment processing
A scalable AR process that handles higher invoice volume without adding headcount

Customer Results

Sterling Seal saves $24K annually with Paystand
Sterling Seal & Supply
“Easily $2,000 a month cheaper than Versapay.”
Darren DeRosa
CEO, Sterling Seal and Supply
$24K
Saved annually compared to prior AR vendor
20–30
Hours of manual AR work eliminated per week
~60%
Reduction in month-end reconciliation work
1 AR
Hire avoided

The time savings showed up most clearly in reconciliation.

Before Paystand, month-end reconciliation could take up to two days. With Paystand, Sterling Seal reduced that workload significantly.
The best part is it works so well in the background you forget that it's almost working. I go to reconcile all the ACHs and I'm like, oh, all these credit cards are already done."

Darren DeRosa, CEO, Sterling Seal