Credit card charge disputes, or "chargebacks," are unfortunately a part of doing business. Reasons for chargebacks are numerous, from stolen credit cards to dissatisfaction with goods or services, and everything in between. Understanding chargebacks, and how your company should respond when faced with one can help make the process easier.
Kenzie Earle
on June 2, 2017
Jeremy Almond
on June 2, 2015
Bitcoin, payments-as-a-service, merchant fees, credit cards, mobile POS
Jeremy Almond
on May 19, 2015
ecommerce, interchange plus, tips, business, merchant fees, credit cards, merchant statement
Jeremy Almond
on April 25, 2015
When we first started talking to business owners and nonprofits about lowering their transaction fees, we were surprised to discover that many of them had no idea what they were currently paying to accept credit cards. So, we offered to take a look at their current merchant statements to find out. What we found was even more surprising: most of the statements showed that these merchants were paying a lot more than the percentage rate they were originally quoted for credit cards. It took some digging to figure out the effective rate being paid, however, because merchant processor statements are universally inscrutable.
Jeremy Almond
on March 3, 2015
3-tier, Payments, interchange plus, flat rate, merchant fees, credit cards, merchant statement, How To
